Liberty300 3G medical alarm

The Liberty300, Tunstall's first 3G home medical alarm unit. With connection options via mobile 3G and traditional telephone line (POTS), it is a technically advanced and flexible home medical alarm unit.

Under the Department of Veterans Affairs (DVA) RAP Scheme, the Liberty300 alarm is now available to DVA Gold Card holders. Visit the Healthcare professionals page for more information.

Important information: Landline medical alarms and the nbn

Liberty300 alarm | Liberty300 dual-frequency alarm

What is the Liberty300 medical alarm?

The Liberty300 is Tunstall’s first home alarm unit with an integral 3G module and POTS connection, enabling it to be used both on a mobile phone network and traditional landline.

Important information: Landline medical alarms and the nbn

How does it work?

The Liberty300 is Tunstall’s first home medical alarm unit. With connection options via mobile 3G, traditional landline (POTS), it a technically advanced and flexible base medical alarm. 
The Tunstall Liberty300 alarm is designed to assist people to maintain their independence in the home.  
With both 3G GSM and POTS technology, the Liberty300 provides users with greater reliability and connection support, enabling connection to the GSM network as well as a traditional phone line, along with the optional Ethernet interface for data.
When the Liberty300 is activated in an emergency, it dials the 24-hour monitoring centre putting the user in contact with a care consultant, who will aid the client by assessing the situation and contacting the necessary responders to assist.
Each Liberty300 is supplied with a personal radio trigger that can be worn on the wrist or around the neck as a pendant, allowing the user to activate an alarm call from anywhere in the house, without having to struggle to a phone. There is also an optional vibrating pendant available for use with the alarm. 
The pendant can be fitted with our easy-press adapter, a silicon case that improves the sensitivity of the alarm button for those with limited hand or finger movement.
Our Liberty300 fall pendant can be paired with the alarm, automatically generating a call for assistance if a fall is detected.
Alternatively, the alarm can be activated by the red help button on the base alarm unit.
Once an alarm call is raised, the user can then speak hands-free with the care consultant who will summon the appropriate help.
The Tunstall Liberty300 includes one hardwired connection and interfaces with 15 radio sensor inputs, allowing it to monitor a wide range of specialty sensors in the home. 
Passive infrared sensors can be added to monitor movement and departure from
a premises, and wireless smoke alarms can link to the alarm and 24/7 monitoring centre, creating a ‘smart home’ environment to ensure the safety of residents.
Using plug and play technology, sensors can be easily added, catering to the changing needs of the individual client.
The Tunstall Liberty300 works over mobile 3G , traditional phone line (POTS), Ethernet (optional), and NBN connections.

Who is it for?

The high degree of flexibility offered by the Tunstall Liberty300 alarm means a wide variety of users can benefit from the state of the art technology, including:
  • older people or those living with a disability
  • individuals who have been discharged from hospital and require additional support
  • people working alone
  • those with long-term conditions

Key features:

The Liberty300 incorporates both 3G and POTS technology, providing greater reliability and continuous connectivity options in the event of telephone line failure.
  • IP connectivity - The Liberty300 integrates seamlessly to Tunstall’s call management platform, PNC over both voice (POTS and GSM) and data (GPRS and optional Ethernet)
  • Automatic warning alerts - the unit alerts the user to mains and line connection failure/resumption with a visual signal
  • Backup battery monitoring (40+ hours) - unit reports the status of its backup battery to the monitoring centre
  • Wireless connected care sensors - Up to 15 wireless Connected Care sensor inputs can be linked to the home unit

Connectivity features:

  • Hardwired input – for connection from other devices
  • Hardwired output – for connection to other devices
  • Multiple connection options – with integrated 3G and POTS functions, the alarm can be connected to one or both options
  • Optional Ethernet interface – enables the alarm to connect to the broadband network, allowing data connectivity to the monitoring centre

Available sensors and accessories:

Service support features:

  • Easy switching between hands-free and handset mode – hands-free calls can easily be made private by picking up the handset of an attached telephone
  • Technical call queuing – if the telephone is in use, non-critical calls (e.g. low battery warning) will be queued until after the call has ended, thereby not interrupting your call

Safety features

  • 915-928 MHz frequency – compatible with the Liberty300 range of Connected Care sensors
  • Radio reliability – the AS4268.2012 radio receiver ensures that signals from sensors are reliably received
  • Long range pendant – the pendant has a range up to 300 metres from the alarm unit in open air
  • Water-resistant pendant – the pendant is also water-resistant up to one metre, enabling it to be worn in the bathroom where most falls occur

Programming and installation features:

  • Plug and play registration – Connected Care sensors can be assigned quickly and easily, reducing installation times
  • Local and remote programming – via Liberty300 programming software
  • Range test features – allow the radio range of the pendant and Connected Care sensors to be easily tested

What is the Liberty300 dual-frequency medical alarm?

With all the functionality of the Tunstall Liberty300 alarm, plus an additional radio frequency, the dual-frequency Liberty300 alarm is the perfect solution for village managers and individuals who currently have sensors on frequency 303MHz and are looking to upgrade to a mobile 3G alarm. 

Important information: Landline medical alarms and the nbn

How does it work?

The Liberty300 dual-frequency alarm can interface with up to 15 wireless sensors, and is compatible with sensors on both the 303MHz and 915-928MHz bands.

As with the single-frequency model, the Liberty300 dual-frequency alarm works on the 3G mobile network, providing an independent connection to the nbnTM network. The alarm also has over 40 hours of back-up battery life, ensuring clients are safe during a power outage.

Using plug-and-play technology, sensors can be easily added, catering to the changing needs of individual clients, without the need for specialist knowledge or assistance.



 View the Liberty300 Product Guide

 View the Liberty300 User and Installation Guide

 View the Liberty300 Fall Pendant Guide

 View the Liberty300 Reprogramming Guide (POTS/PSTN to GSM)

Note: For on-site programming of the Liberty300 alarm the up/download programming software is available for download here. A serial cable is also required and can be ordered free of charge by emailing the Tunstall Service Desk


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