myCareTrack app

Introducing myCareTrack, Tunstall’s first lone worker smartphone app.

With GPS location functionality, myCareTrack makes monitoring staff safety more accurate than ever.


What is the myCareTrack app?

What is the myCareTrack app?

myCareTrack is designed to work with an existing (Android and iOS) smart phone to offer safety for people who are working alone, travelling or working in potentially hazardous environments.

With individual lone worker ID access, regular check up calls, and easy duress activation, myCareTrack aims to quickly identify remote workers who may be in need of assistance.

How does it work?

When a worker commences a shift they check-in via voice or data connectivity using the button on-screen. The worker is then able to record a message in the system, notifying of their movement for the day, and period of time. At this point they also select when they would like their check-up calls throughout the day.

When the check-up time comes, the system dials the worker to request their lone worker ID. If they do not answer their phone it will try them two more times before an alarm is raised.

The alarm response procedure will be customised to each individual and may involve checking their pre-recorded or text message to determine their location and then contacting a supervisor or emergency services.

If the worker does answer and successfully enter their ID, the system will simply dial again at the next set time.

In an emergency the worker can press the SOS duress button in the app, which will immediately call the response centre, notifying them that the worker is in a duress situation.

Who is it for?

Tunstall’s myCareTrack is suitable for people who work alone or are very mobile.

  • Community nurses
  • Care workers
  • Night shift workers
  • Mobile workers
  • Sales representatives
  • Overnight care providers
  • Employees with physical disabilities
  • Any employees who travel regularly

Features and benefits

  • Provides a safer working environment
  • Provides an easy to use duress call button
  • Provides extra reassurance to workers and supervisors
  • Can be programmed to notify the worker’s designated responder or the Tunstall response centre
  • Supports workplace health and safety policies
  • Periodic GPS location information reported to Tunstall's PNC monitoring system
  • Supported on Andriod and iOS smart phone platforms
  • Simplified installation and central configuration
  • Data connectivity option for faster check-in/out and location text messages
  • Check-in status bar for instant confirmation
  • Extensive activity reporting
myCareTrack is now available to order. Contact our business development team to arrange a demonstration and discuss ways in which myCareTrack can help improve the safety of you and your staff.
For further information you can view the myCareTrack app solutions sheet and user guide or contact our friendly Customer Service team.


Whole Systems Demonstrator Read more about the largest randomised control trial in the world

Tunstall Australasia Pty Ltd
Locked bag 1
985 Kingsford Smith Dr
Eagle Farm 4009

More Numbers

Global Locations Map  

To make an enquiry or speak with one of our customer service representatives please call 1800 603 377

If you can’t find the information you require, please contact us and we’ll get back to you
as soon as we can.