10 Essential First Aid Skills to Learn for Carers

Carers play a vital role in ensuring the health and well-being of those they support, whether they are looking after elderly individuals, people with disabilities, or patients recovering from illness. One of the critical responsibilities of a carer is being prepared for medical emergencies.

Having the right first aid skills can mean the difference between life and death in urgent situations. To that end, Australian carers are encouraged to earn a nationally recognised certificate like HLTAID011, while New Zealand carers can complete first aid courses through the Red Cross or St. John.

In this blog:

Below are the essential first aid skills every carer should learn to improve their life-saving and emergency response abilities.

1. CPR (Cardiopulmonary Resuscitation)

CPR is a life-saving technique used when someone's heart has stopped beating or they are not breathing. Carers must learn how to perform chest compressions and rescue breaths effectively. You’ll need to:

  • Check for responsiveness and breathing

  • Call for emergency services if the person is unresponsive

  • Perform chest compressions at a rate of 100-120 compressions per minute

  • Deliver rescue breaths if trained to do so

  • Continue the first aid until medical help arrives

Automated External Defibrillators (AEDs) can also be crucial in emergencies and should be used if available.

Related reading: 5 Home Care Tips for Looking After Your Loved Ones

2. Choking Response

Choking can be a life-threatening emergency, especially for elderly individuals or people with swallowing difficulties. Carers should know the Heimlich maneuver (abdominal thrusts) and how to assist someone who is choking. Here are the steps to take:

  • Encourage the person to cough if they can still breathe

  • Perform back blows between the shoulder blades

  • Apply abdominal thrusts until the obstruction is cleared

  • Seek medical help if the person loses consciousness

If the person fails to respond, start standard CPR with chest compressions and rescue breaths. You can clear the airway by removing the object with your finger only if you can see it.

3. Managing Severe Bleeding

Uncontrolled bleeding can lead to shock and even death if not treated quickly. Carers should know how to:

  • Apply firm and direct pressure to the wound to stop the bleeding

  • Use clean dressings and bandages to cover the wound

  • Elevate the injured area above the level of the heart

  • Seek emergency medical assistance if the bleeding does not stop

Ensure the person stays warm and calm throughout, and don’t give them anything to drink or eat. If necessary and trained, you can use a tourniquet—this is usually a last resort for life-threatening bleeding.

4. Recognising and Responding to a Stroke

A stroke occurs when blood flow to the brain is interrupted. Recognising the signs and acting fast can significantly improve the chances of recovery. The acronym FAST helps carers remember what to look for:

  • Face: Is one side of the face drooping?

  • Arms: Can the person raise both arms?

  • Speech: Is their speech slurred or strange?

  • Time: Call emergency services immediately if you notice any of these symptoms.

Encourage the person to stay calm and place them in a comfortable position. Loosen or remove tight clothing, as it may restrict breathing.


Related reading: Practical Guide to Caring for a Loved One Who Has Suffered a Stroke

5. Treating Burns and Scalds

Burn injuries can occur from hot liquids, flames, or chemicals. The appropriate first aid treatment involves:

  • Cooling the burn under running water for at least 20 minutes

  • Covering the burn with a non-stick, sterile dressing

  • Avoiding the use of creams or ice on the affected area

  • Seeking medical attention for severe burns

Consider giving the person over-the-counter painkillers like Ibuprofen or paracetamol if they’re in pain.

6. Handling Seizures

Seizures can be frightening, but carers must know how to manage them safely. If someone has a seizure:

  • Keep them safe by removing nearby hazards

  • Place them on their side to prevent choking and aspiration

  • Do not restrain their movements or put anything in their mouth

  • Time the seizure—if it lasts more than five minutes, seek emergency medical help

Monitor their breathing and pulse. If the person is not breathing properly, you can begin CPR.

Related reading: Common Factors That Can Trigger Epileptic Seizures (Must Be Avoided)

7. Assisting with Diabetic Emergencies

Carers should be familiar with recognising the signs of high and low blood sugar in diabetics

  • Hypoglycaemia (low blood sugar): Sweating, confusion, shaking, dizziness, and loss of consciousness. Give the person a sugary drink or snack.

  • Hyperglycaemia (high blood sugar): Increased thirst, frequent urination, and fatigue. Encourage hydration and monitor symptoms.

  • Always seek medical advice if symptoms persist or worsen.

Most diabetic patients usually wear a warning necklace or bracelet. They may be carrying a glucose gel, tablets, or monitoring devices— check for these items when attending to them.

Related reading: 7 Diabetes Myths You Need to Know

8. Managing Falls and Fractures

Elderly individuals and those with mobility issues are at high risk of falls. If a person falls:

  • Do not move them if a fracture or spinal injury is suspected

  • Keep them calm and warm while waiting for medical help

  • Immobilise the injured area with a splint or bandage if necessary

Assess the situation, control bleeding if any, and monitor breathing. You can apply ice for 10-20 minutes at a time to the area.

Related reading: What to Do After a Serious Slip or Fall

9. Dealing with Shock

Shock occurs when the body is not getting enough blood flow, often due to severe injury or illness. Symptoms include pale skin, rapid breathing, and fainting. Carers should:

  • Lay the person down and elevate their legs (unless a spinal injury is suspected)

  • Control any bleeding by applying direct pressure

  • Keep them warm and reassured

  • Seek emergency medical assistance immediately

If the person is experiencing anaphylactic shock, administer an epinephrine auto-injector if available.

10. Recognising and Treating Allergic Reactions

Anaphylaxis is a severe allergic reaction that can be life-threatening. Signs include swelling of the face, difficulty breathing, and a drop in blood pressure. Carers must:

  • Identify the allergen and prevent further contact

  • Apply cool compresses to the affected area

  • Administer an epinephrine auto-injector (if available and prescribed)

  • Call emergency services immediately

  • Keep the person lying down and monitor their breathing

Continue to monitor the person's condition and provide care as needed until emergency medical services arrive. 

Respond Faster to Emergencies with Tunstall Healthcare

Having essential first aid skills is a fundamental requirement for carers. From handling minor injuries to responding to life-threatening emergencies, being prepared can save lives. Regular first aid training and refresher courses ensure carers stay up to date with the latest techniques and best practices.

In addition to learning these skills, carers should encourage their patients and loved ones to use emergency devices and monitors like personal alarms and fall detectors. These devices ensure safety and independence for wearers while enabling faster response times from carers and emergency services.

Contact Tunstall Healthcare today to discover how our solutions empower carers to safety of wearers.


Further reading: Helpful Tips for New Carers Starting Their Caregiving Journey

About the Author
Alistair Wilkes
Alistair Wilkes

Alistair is Marketing Team Manager with Tunstall Healthcare, and has been with the company for more than 7 years. Throughout his time with Tunstall, he has assisted with the development of internal and external communications for the company, including blog articles and web content. His background is primarily in the non-profit industry, working across human rights, disability support and child protection.

See all of Alistair's articles.