Navigating NDIS Funding: A Comprehensive Guide to Management Options

In the realm of healthcare and support services, understanding the nuances of funding management is crucial for both individuals and their families. The National Disability Insurance Scheme (NDIS) offers multiple avenues for managing funds, each tailored to cater to the unique needs and preferences of individuals living with a disability. Whether you're an individual seeking support, a loved one, an Allied Health professional, or someone involved in the care industry, comprehending the differences between NDIS Self Management and Plan Management can empower you to make informed decisions. This article delves into the intricacies of these funding options, comparing their benefits and helping you discern which might be the best fit for your circumstances. As we navigate these options, remember that the choice is deeply personal and should align with the individual's goals and lifestyle.

In this blog:

NDIS Self Management vs. Plan Management

NDIS Management Options at a Glance

Criteria Self-management Plan-managed funding NDIA-managed funding
Control Highest level of control over funds. Moderate control; plan manager handles finances. Least control; NDIA oversees all aspects.
Flexibility Can choose any provider, including non-NDIS registered. Can choose any provider, including non-NDIS registered. Restricted to NDIS-registered providers.
Administrative Tasks Managed by the individual. Handled by the plan manager. Managed by the NDIA.
Provider Payments Individual pays providers directly. Plan manager pays providers. NDIA pays providers directly.
Record Keeping Responsibility of the individual. Managed by the plan manager. Handled by the NDIA.
Learning Curve Steeper learning curve; requires understanding of NDIS rules and guidelines. Moderate; plan manager provides guidance. Minimal; NDIA handles most aspects.
Safety Checks Option to request NDIS worker screening for workers. Relies on plan manager's processes. Ensured by NDIA through registered providers.
Suitability Those who want maximum control and flexibility. Those who want flexibility but prefer to delegate financial tasks. Those who prefer a hands-off approach and simplicity.

Self-management

Self-management is a proactive approach that allows individuals living with a disability to take charge of their NDIS funding. This method offers unparalleled flexibility and choice, enabling participants to decide which supports they purchase to achieve their plan goals. By self-managing, individuals can think outside the box, leveraging their funds in innovative ways that best meet their unique needs.

Benefits of Self-management

Flexibility and Choice

Self-management empowers individuals to choose the supports that resonate with their needs and aspirations. They aren't limited to a specific list of providers, allowing for a broader exploration of services.

Creative Control

This approach encourages individuals to think creatively about how they utilise their funds, ensuring they get the most out of their NDIS plan.

Direct Engagement

Interested individuals can speak with their Local Area Coordinator (LAC) or NDIA planner to gain insights into self-management. They can also connect with peers who are self-managing to learn from their experiences.

Comprehensive Guidance

The NDIS offers a detailed Guide to Self-management, designed to assist those who are self-managing or are interested in doing so. This guide sheds light on the benefits, roles, responsibilities, and effective strategies for self-management.

Considerations

Responsibilities

Self-management comes with its set of responsibilities. These include purchasing supports that align with the NDIS plan goals, creating clear agreements with providers, managing funding to ensure value-for-money, and maintaining meticulous records, including invoices and receipts. 

Additionally, if individuals choose to employ staff directly, they must understand and fulfil their obligations as employers.

Support Criteria

While there's flexibility in choosing supports, they must be related to the individual's disability, offer good value-for-money, and be legal. Supports shouldn't replace those typically provided by family or friends or overlap with services offered by other government agencies.

Safety Checks

Self-managed participants have the option to request NDIS worker screening clearances for their workers. This is a measure to ensure the safety of individuals by vetting workers who engage in specific roles.

For those considering self-management, it's essential to understand the depth of responsibility it entails. However, with the right resources and guidance, it can be a rewarding choice that offers unparalleled control and flexibility.

How to Opt for Self-management

Choosing to self-manage your NDIS funding is a significant decision that offers greater control and flexibility. If you're considering this route, here's a step-by-step guide to help you transition smoothly:

1. Research and Understand

Before making the decision, ensure you understand the responsibilities that come with self-management. Familiarise yourself with the NDIS Guide to Self-management, which provides comprehensive insights into the benefits, roles, responsibilities, and effective strategies for self-management.

2. Speak with Your Local Area Coordinator (LAC) or NDIA Planner

Express your interest in self-managing your NDIS plan. They can provide you with valuable insights, answer any questions you might have, and guide you through the process.

3. Understand Your Responsibilities

As a self-manager, you'll have several responsibilities, including purchasing supports that align with your NDIS plan, managing your funding, keeping records, and more. Ensure you're prepared to handle these tasks.

4. Review the Supports Purchasing Guide

Familiarise yourself with the criteria for purchasing supports. Ensure that the supports you choose are related to your disability, offer good value-for-money, and are legal.

5. Regularly Review and Adjust

As you progress with self-management, regularly review your approach. Adjust and adapt based on your experiences, ensuring you're always aligned with your goals and making the most of your NDIS funding.

By following these steps and staying informed, you can effectively self-manage your NDIS funding, ensuring you have the flexibility and control to achieve your goals.

Plan-managed funding

Plan-managed funding is a structured approach where a designated provider, known as a plan manager, assists individuals in managing their NDIS funding. This method offers a blend of professional oversight and personal choice, ensuring that funds are used judiciously while still offering participants a say in their care choices.

Benefits of Plan-managed funding

Professional Assistance

Plan managers bring their expertise to the table, helping participants navigate the complexities of the NDIS. They assist in financial and plan management, ensuring that funds are used optimally.

Skill Development

Engaging with a plan manager can be a learning experience. It offers individuals an opportunity to enhance their financial and plan management skills, potentially paving the way for self-management in the future.

Convenience

Plan managers handle the administrative tasks, such as paying providers, offering NDIS plan budget reports, and providing greater budget oversight. This ensures that participants can focus on their well-being and goals.

Broader Choice

With a plan manager, participants can expand their choice of providers, ensuring a better fit for individual needs.

How to Opt for Plan Management

Plan Management offers a balanced approach to NDIS funding, combining the flexibility of self-management with the expertise of a professional plan manager. If you're considering this option, here's a step-by-step guide to help you make the transition:

1. Initial Research

Begin by understanding the benefits and responsibilities associated with Plan Management. This will give you a clear picture of what to expect and help you determine if it aligns with your preferences.

2. Express Interest during Planning Meeting

During your NDIS planning meeting, indicate your desire to opt for Plan Management. Your planner or Local Area Coordinator (LAC) will provide insights into this choice and its implications.

3. Allocate Funding for Plan Management

The NDIS will allocate a specific budget for Plan Management services. This funding is separate from other supports and ensures that the costs of plan management are covered.

4. Choose a Plan Manager

Research and identify a plan manager that aligns with your needs. Consider their expertise, reputation, and feedback from other participants. You can find plan managers through recommendations, the NDIS myplace participant portal, or other online resources.

5. Establish a Service Agreement

Once you've chosen a plan manager, create a service agreement with them. This agreement will outline the services they will provide, the fees involved, and the duration of the engagement.

6. Regular Communication

Maintain open communication with your plan manager. Ensure you're updated on budget usage, claims, and any other pertinent details related to your NDIS funding.

7. Monitor and Review

Utilise the myplace portal to keep track of claims and budget usage. Regularly review the services of your plan manager to ensure they align with your expectations and needs.

8. Annual Review

Your NDIS plan, including your choice of Plan Management, will be reviewed annually. This is an opportunity to assess the effectiveness of your plan manager and make any necessary changes.

By following these steps and staying informed, you can effectively opt for Plan Management, ensuring a blend of flexibility and professional oversight in managing your NDIS funding.

Connecting with a Plan Manager

  • Finding the right plan manager is crucial. Individuals can connect with plan managers through their Local Area Coordinator, early childhood partner, support coordinator, the NDIS myplace participant portal, recommendations from friends and family, or other online resources.

  • Once connected, it's essential to establish a service agreement with the plan manager. This agreement will outline the services to be provided, the manner of provision, and the duration of the engagement.

Changing Plan Managers

  • The choice of plan manager rests with the individual. If one wishes to change their plan manager during the plan's tenure, they need to communicate this to their current plan manager. The plan manager will then provide necessary information and assist in the transition.

Addressing Concerns

  • If there are any issues or concerns with the plan manager's services, it's recommended to initiate a dialogue with the plan manager to resolve the matter. If the outcome isn't satisfactory, or if the individual prefers not to discuss directly with the plan manager, they can lodge a complaint with the NDIS Commission.

NDIA-managed funding

NDIA-managed funding is a streamlined approach where the National Disability Insurance Agency (NDIA) takes the reins of fund management. It's a hands-off approach for participants, emphasising simplicity and adherence to NDIS standards. This method emphasises simplicity, ensuring that participants can focus on their well-being without the administrative burdens.

Benefits of NDIA-managed funding

Choice of Providers

Individuals can select from a wide array of NDIS-registered providers. This ensures that the services and supports accessed meet the quality and compliance standards set by the NDIS.

Electronic Claims

Service providers directly claim payments electronically from the individual's NDIS funding, streamlining the payment process and ensuring timely compensation.

Transparency

Individuals can access the myplace portal to monitor the claims made by providers against their NDIS funding. This transparency allows participants to keep track of their budget and ensure that their funds are being used appropriately.

Simplified Administration

One of the standout benefits of NDIA-managed funding is the administrative support. The NDIA takes care of book-keeping, maintains records of spending, and ensures that all transactions align with the NDIS guidelines.

Considerations

Limitation on Providers

With NDIA-managed funding, individuals can only engage with NDIS-registered providers. This means they cannot access services from unregistered providers.

Pricing Negotiations

While individuals can negotiate pricing with providers to potentially pay less than the stipulated NDIS Pricing Arrangements and Price Limits, it's essential to ensure value-for-money decisions.

Price Caps

Providers delivering supports under NDIA-managed plans cannot charge more than the amounts specified in the NDIS Pricing Arrangements and Price Limits.

Opting for NDIA-managed funding offers a hassle-free experience, ensuring that individuals can focus on their goals and progress without getting bogged down by administrative tasks.

How to Opt for NDIA-managed funding

Choosing NDIA-managed funding is a decision that offers simplicity and administrative support. If you're considering this option, here's a step-by-step guide to help you make the transition:

1. Initial Research

Familiarise yourself with the features and benefits of NDIA-managed funding. Understand the limitations, such as the restriction to only NDIS-registered providers, to ensure it aligns with your preferences.

2. Planning Meeting

During your NDIS planning meeting, express your interest in having your plan managed by the NDIA. Your planner or Local Area Coordinator (LAC) will discuss the implications and benefits of this choice with you.

3. Review the Plan

Once your plan is drafted, ensure that it reflects NDIA-managed funding. This will indicate that the NDIA will handle all administrative tasks related to your funding.

4. Choose Registered Providers

With NDIA-managed funding, you'll need to select from NDIS-registered providers for your services and supports. Research and identify providers that align with your goals and needs.

5. Monitor Your Funding

Keep track of the claims made by providers against your NDIS funding. This will give you a clear picture of your budget and how your funds are being utilised.

6. Annual Review

Like all NDIS plans, your NDIA-managed plan will be reviewed annually. This is an opportunity to assess if this funding management option still aligns with your needs and make any necessary changes.

By following these steps and staying informed, you can seamlessly opt for NDIA-managed funding, ensuring a hassle-free experience with the administrative support of the NDIA.

Suggested reading: How to Develop Your Own NDIS Plan (2023 Guide)

Which option is better?

The "better" option largely depends on individual preferences, needs, and circumstances. Each funding management option has its unique benefits:

  • Self-management offers the most flexibility and control, ideal for those who want a hands-on approach and are comfortable with administrative tasks.

  • Plan-managed funding provides a balance between flexibility and professional oversight, suitable for those who want choice but prefer to delegate financial management.

  • NDIA-managed funding emphasises simplicity and is perfect for those who prefer a hands-off approach, relying on the NDIA for administrative tasks.

Which is best for me?

To determine the best option for you:

Assess Your Comfort Level

Are you comfortable handling administrative tasks, or would you prefer professional assistance?

Consider Your Provider Preferences

Do you have specific providers in mind who aren't NDIS-registered? This might influence your choice.

Think About Flexibilit

How important is it for you to have the freedom to choose any provider, whether NDIS-registered or not?

Seek Advice

Discuss with your LAC, NDIA planner, or even peers who are using different management options to gain insights.

Can I change from plan-managed to self-managed or vice versa?

Yes, you can change your funding management option:

During Plan Review

The most straightforward time to change is during your annual plan review.

Request a Plan Review

If you feel a change is necessary before your scheduled review, you can request an unscheduled plan review. However, there should be a significant reason for this.

Communicate

Always communicate with your current plan manager (if you have one) about your intentions to ensure a smooth transition.

Tunstall's Commitment to Empowering People Living with a Disability

At the heart of Tunstall Healthcare lies a deep-rooted commitment to enhancing the lives of those living with disabilities. As a registered NDIS provider, our mission transcends beyond mere service provision; we aim to be a beacon of empowerment, enabling individuals to lead fulfilling lives on their terms.

With an illustrious legacy spanning over six decades, Tunstall has been at the forefront of championing independence and safety for people in their homes. Our collaboration with health professionals, service providers, NDIS participants, and their families has been instrumental in crafting bespoke solutions that resonate with individual needs.

Our personal alarms, medical alert pendants and fall detectors are meticulously designed to bolster the confidence, safety, and independence of people living with a disability. 

To embark on a journey of tailored support and discover how Tunstall can be your ally in achieving your goals, reach out to our dedicated NDIS team at 1800 079 758 or drop us an email at ndis@tunstall.com.

Keep reading: How to Choose the Right NDIS Provider